REFUND POLICY

Last updated November 2, 2026

We want every order to be a K.O. If something's wrong, we'll make it right.

Wrong or missing items, or a quality problem

Text 909-654-6482 within 24 hours with your order number and a photo. We'll replace the item on your next order or refund that item, your choice.

Pre-orders: cancel any time up to 1 hour before your time slot for a full refund.
Orders already cooking: can't be cancelled once we've started cooking.

If we have to cancel your order (sold out, can't deliver, closed early), you get a full refund.

If your delivery never arrives, we refund it in full. We can't refund deliveries that failed because of a wrong address or no answer at the door.

Card refunds go back to the card you paid with (usually 5–10 business days). Cash App / Zelle refunds go back the same way. Cash refunds at the park.

Questions? Call or text 909-654-6482 or DM @zingkingeatz.